Candle Care

The First Burn

The first time you light your candle it's important to wait until it reaches a full melt pool before extinguishing. This can take anywhere between 2-4 hours depending on the size of your candle.

Doing this will prevent your candle from tunnelling and creating an uneven burn.


How to fix tunnelling

Ok so you didn't let your first burn reach the full melt pool, we get it.. you're a busy person!

If your candle has tunnelled due to an inadequate first burn, you can fix this in two ways.

  • If your candle can stay lit, give it a long burn until all the wax is melted from edge to edge, this will help reset the “wax memory”.
  • If your candle won't stay lit due to drowning in the wax, you can use a paper towel to soak up excess wax, wait a few minutes, then try relighting.

This process can be repeated several times if necessary.


Trim your wicks 

For optimal burn we recommend trimming your wick to ¼ inch prior to each burn. If the wick is too long, it cannot absorb the wax and burn correctly. You will also notice excess soot.

Most problems with wooden wick candles can be solved by trimming the wick


Safety in the home

We know you already know but we're going to remind you anyway!

  • Never leave a burning candle unattended
  • Wooden wick candles hate any draughts so ensure that the area you place your candle in is draught free
  • Adhere to the maximum burn time of 4 hours per session
  • Be mindful that the candle is placed in a safe area, out of reach from pets or children, and on a heat resistant surface away from draughts, open breeze and flammable materials.
  • Be mindful of hot wax and hot vessels


Why is my Tin turning pink?

This “tin pinking” is simply a natural chemical reaction to certain fragrances. It is not a product flaw, and will not affect the scent or the performance of your candle. Our scent blends use high-quality, all natural fragrance oils that are vegan, cruelty free, non-GMO and Phthalate free.